Chubb Assistance

Medical and personal referral services provided by Chubb Assistance:


24 Hour Emergency Hotline (66) 2039 5770

Medical Assistance

  • Worldwide 24 hour telephone access to Chubb Assistance Network
  • Medical service provider referral
  • Arrangement of appointments with local doctors for treatment
  • Arrangement of hospital admission
  • Monitoring of medical condition during and after hospitalization
  • Guarantee of medical expenses incurred during hospitalization
  • Emergency medical evacuation
  • Emergency medical repatriation
  • Transportation of mortal remains
  • Arrangement compassionate visit
  • Return of minor children
  • Arrangement of accommodation of the covered person’s companion who is visiting the covered person during his/her hospitalization outside Thailand
  • Despatch of essential medication

Travel Assistance

  • Inoculation and visa requirement information
  • Interpreter access and referral
  • Lost luggage assistance
  • Lost passport assistance
  • Embassy referral
  • Weather and foreign exchange information services
  • Emergency message transmission assistance

For further information or to speak to Chubb Assistance Services, please call our 24 hour emergency hotline 66 2039 5770.

The services provided in respect of Travel Assistance and Medical Assistance are by way of referral and arrangement only, and all expenses actually incurred are to be borne by the Insured Persons. Where expenses are incurred in relation to the services under Medical Arrangements, these will be borne by the Company. The services under Medical Emergencies are provided upon the specified terms and conditions of the policy and are available only when the Insured Persons are on a Journey.

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