X

Travel Alert – Important information regarding the Coronavirus (COVID-19), please click here

WARNING REGARDING COVID-19

  • Policies and paid travel arrangements purchased after 23 March 2020 will not provide any cover for claims directly or indirectly arising from, relating to or in any way connected with COVID-19 (or any mutation or variation thereof or any related strain). We will not therefore cover claims relating to any inability to travel, any decision not to travel or any changes to travel plans, nor any medical or health related loss or expense incurred, as a result of COVID-19.
  • For Policies and paid travel arrangements purchased prior to 23 March 2020 please ensure that you refer to the following important COVID-19 information here

Chubb Assistance

The services provided in respect of Pre-Trip Assistance. Travel Assistance and Medical Assistance are by way of referral and arrangement only, and all expenses actually incurred are to be bome by the Insured Persons. Where expenses are incurred in relation to the services under Medical Arrangements, these will be borne by the Company. The services under Medical Emergencies are provided upon the specified terms and conditions of the policy and are available only when the insured Persons are on a journey.

clock_icon

24 Hour Emergency Hotline +61 2 8907 5666

Medical, legal and personal referral services provided by Chubb Assistance:

  • Worldwide 24 hour telephone access to Chubb Assistance Network
  • Emergency travel assistance
  • Emergency medical evacuation
  • Medically supervised repatriation
  • Assistance in replacing a lost or stolen passport
  • Legal referral assistance
  • Interpreter access and referral
  • Compassionate visit if travelling alone
  • Assistance in tracing delayed or lost luggage
  • Payment of approved medical services by claims process or redirection of hospital accounts to Chubb
  • For more information about Chubb Assistance, please visit our website at http://www.chubbassistance.com

For further information or to speak to one of our customer service representatives, please call 1800 361 146.

Chubb Premier Travel Cover for your needs

Get Quote