Travelling against Government advice?

We will not pay for or reimburse any costs under any section of this Policy when after the Issue Date on Your Certificate of Insurance, You start a Trip against the following advice:
an Australian State, Territory, or the Australian Federal Government or an Australian government agency (such as DFAT) have issued a travel advisory warning, advising You to ‘Do Not Travel’ or that borders are closed, for the destination You planned to travel to. Please refer to who.int, smartraveller.gov.au, dfat.gov.au or other government sites for further information. This exclusion applies even if You have been granted a travel exemption by an Australian State or Territory, the Australian Federal Government or an Australian government agency (such as DFAT) to travel.

Where can I travel?

Geographical Region 1

South East Asia and New Zealand/Pacific Islands.

Geographical Region 2

Rest of the world except the countries listed in Geographical Region 1 and Geographical Region 3

Geographical Region 3

Americas (including Latin American, USA and Canada and excluding Cuba for US Citizens)

You may also contact us via mail or telephone.

Chubb Insurance Australia Limited

Grosvenor Place
Level 38, 225 George Street
Sydney NSW 2000

Phone

For general enquiries and claims,
call 1800 361 146
Monday to Friday from 8:30 am to 5:00 pm
(Closed on Saturday, Sunday and Public Holidays)

Email: cx.travel.au@chubb.com

Chubb Worldwide Offices

For the mailing address, telephone number and email address of any Chubb office in our global network, use our office locator.

Worldwide Office Locator

Chubb Insurance Australia Limited (Chubb) (ABN 23 001 642 020, AFSL No. 239687) (Chubb) is the insurer of this product, distributed by Cathay Pacific Airways Limited (Cathay Pacific) (ABN 57 000 479 514, AR No. 000397969) as an Authorised Representative of Chubb. Chubb has prepared a Target Market Determination (TMD) for this product as required under section 994B of the Corporations Act 2001 (Cth). The TMD sets out who this product has been designed for and who it is not suitable for and identifies the conditions and restrictions on its distribution. A copy of the TMD for this product can be found on here. The TMD is not a Product Disclosure Statement (PDS) and is not a summary of the product features or terms of the product. Chubb and Cathay Pacific only provide general advice and do not consider your personal objectives, financial situation or needs. To decide if the product is right for you, please read the Combined Policy Wording, (PDS), Financial Services Guide (FSG) and (TMD) available here. You must be between the ages of 18 and 65 years old to purchase this product. Cover can be purchased on behalf of people under 18 years old. Cathay Pacific earns commissions from Chubb which is calculated as a percentage of the overall premium collected by Chubb on Travel Insurance policies sold through this site. In providing this service Cathay Pacific is not making a recommendation or endorsing the Travel Insurance product.