Warning Message

Policies purchased after 19th Mar 2020 will not provide any cover for claims directly or indirectly arising from, relating to or in any way connected with COVID-19 (or any mutation or variation thereof or any related strain). We will not therefore cover claims relating to any inability to travel, any decision not to travel or any changes to travel plans, nor any medical or health related loss or expense incurred, as a result of COVID-19.

Chubb Emergency Assistance on Chubb Premier Travel Cover Malaysia CHUBB Assistance Page

The services provided in respect of Pre-Trip Assistance, Travel Assistance and Medical Assistance are by way of referral and arrangement only, and all expenses actually incurred are to be borne by the Insured Persons. Where expenses are incurred in relation to the services under Medical Arrangements, these will be borne by the Company. The services under Medical Emergencies are provided upon the specified terms and conditions of the policy and are available only when the Insured Persons are on a Journey.

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24 HOUR EMERGENCY HOTLINE (60) 3 7628 3703

Pre-Trip Assistance

  • Visa Information Services
  • Inoculation Information Services
  • Weather Forecast Information Services
  • Foreign Exchange Rate Information Services

Medical Assistance

  • Telephone Medical Advice
  • Medical Service Provider Referral

Medical & Compassionate Case Arrangement

  • Arrangement of Hospital Admission
  • Arrangement of Hotel Accommodation Expenses
  • Arrangement of Emergency Medical Evacuation
  • Arrangement of Repatriation of Mortal Remains
  • Arrangement of Compassionate Visit Overseas (Travel and Hotel Accommodation Expenses)
  • Arrangement of Evacuation of Minor Children to Malaysia (Due to Their Parents Death Overseas or Medical Evacuation)
  • Arrangement of Compassionate Return to Malaysia (Due to Death of An Immediate Family Member in Malaysia)

Travel Assistance

  • Embassy Referral
  • Lost Luggage Assistance
  • Lost Passport Assistance
  • Interpreter Referral
  • Emergency Reservation for Airline and Hotel
  • Lost Reporting Assistance

Medical Arrangements

  • Arrangement of Hospital Admission
  • Monitoring of Medical Condition During Hospitalisation

Chubb Premier Travel Cover for your needs