Travel Alert – Important information regarding the Coronavirus (COVID-19), please click here

IMPORTANT INFORMATION REGARDING COVID-19

  • Where there are no applicable advisories issued by the New Zealand government or a New Zealand government agency (such as MFAT) to “Do not travel overseas” or “Do Not Travel” or that borders are closed, this Policy will provide limited cover for costs incurred from having to cancel Your Journey or One Way Trip to an approved country because You contracted Coronavirus Disease 19 (COVID-19). The Policy also provides limited cover for Journey curtailment, overseas medical expenses, and mortal remains repatriation because You contracted COVID-19 in an approved country. The list of approved countries is specified below. See Section 19 – COVID-19 Cover of this Policy for full details of the cover, as well as the limits that apply as specified in the Schedule of Benefits.
  • Apart from the limited cover provided in Section 19 – COVID-19, this Policy does not cover and We will not (under any other section of the Policy) pay for claims of any kind directly or indirectly arising from, relating to or in any way connected with the Coronavirus Disease 19 (COVID-19) (or any mutation or variation thereof) and/or its outbreak. To the extent that any term or condition in the Policy may be inconsistent with this exclusion, this exclusion shall prevail.
  • The approved countries are: Australia, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Fiji, Georgia, Hong Kong, India, Indonesia, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao, Malaysia, Maldives, Marshall Islands, Micronesia, Mongolia, Myanmar, Nepal, New Zealand, Northern Cyprus, Oman, Pakistan, Palestine, Papua New Guinea, Philippines, Qatar, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, Timor, Turkey, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam and Yemen.

About Chubb

Who is Chubb Travel Insurance?

Chubb is one of the global leaders in the provision of travel insurance products and services, covering millions of travelers around the world. Coverages can range from reimbursement or direct payment of medical expenses incurred overseas, to travel inconveniences such as trip cancellation, flight or baggage delay, coverage for terrorism-related events and more. This year, we will service and pay claims for over 100,000 travel insurance customers across the Asia Pacific region.

With access to 24-hour emergency assistance services, customers are able to seek assistance and advice on any travel mishap with just a simple phone call. When you are Chubb insured, you can pack your peace of mind wherever you go.

Who is Chubb in New Zealand?

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London and other locations, and employs approximately 31,000 people worldwide.

Chubb’s operation in New Zealand (ACE Chubb Insurance New Zealand Limited) offers corporate Property & Casualty, Group Personal Accident and corporate Travel Insurance products through brokers. It leverages global expertise and local acumen to tailor solutions to mitigate risks for clients ranging from large multinational companies to local corporates.

More information can be found at www.chubb.com/nz

Who is Chubb in Asia Pacific?

Chubb's franchise in the Asia Pacific region comprises an extensive network of operations serving Australia, Hong Kong, Indonesia, Korea, Macau, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand and Vietnam.

Chubb Asia Pacific offers a diversified product suite featuring an established property and casualty business, which is increasingly complemented by a market-leading range of accident and health products. Supplementing these primary lines of business is a growing array of personal and business insurance solutions.

Chubb Premier Travel Cover

Get Quote